Data Protection Policy

engcon Group (engcon) and its associated companies respect your privacy and strive to always protect your personal data in the best possible way and to follow all existing laws and regulations for data protection. With this privacy policy, we would like to let you know how your personal data will be processed by engcon. This policy applies to all information that is gathered in connection with your request, order or purchase at engcon through the use of our website, submitted form(s) or subscriptions.

Who is responsible for your personal data

engcon Holding AB (556647-1727), Vilohemsgatan 1, SE-833 31 Strömsund, Sweden is responsible for the processing of your personal data. You can contact our data protection officer by phone at +46 (0)670 178 00 or by e-mail at

What personal data do we process

engcon processes personal data that you have given us, which we then collect from our website or receive from a third party within the framework of our business network. When you submit a request or make a purchase from us, you will be asked to provide us with information, likewise when you register, using any of our forms. But, there could be other reasons where you might provide information to engcon. The information you provide may include your name, photo, IP address, personal identity number, contact & address information, personal preferences, telephone number etc.

For what purposes do we process your data

We process your contact information in order to manage requests you send us and any agreements that we have with you, as well as to be able to provide you with information and service in connection with such requests or agreements. This can, for example, include order enquiries for our services or products, training that you wish to participate in, lotteries/competitions or subscriptions.

Your personal data can also be used for marketing purposes or follow-up, as well as by our sales & product development in order to improve our services and products. In cases where you do not want to participate in marketing and/or offers, please contact our personal data officer.

We also process personal data for statistical purposes to see how users utilise our website and to analyse search behaviour, as well as to show you personalised content. When you use our website, we automatically gather and analyse your IP address, the items and services you show interest in and your surf behaviour on our website. To do this, we use, e.g. tools such as Google Analytics. Our analyses of profiling data provide us with increased knowledge and understanding of our customers, in general, and also make it possible for us to directly present offers on our website that we think you will find relevant. We would like to point out that Google Analytics has provided this website with the “gat._anonymizeIp();” code to guarantee that IP addresses are anonymously registered.

To prevent information about you being saved by Google Analytics, you can use a browser plug-in, which you can find here

When you use the functions on our website that enable you to include information or other materials on our website, we would like you to be aware that even this information may contain personal data. In cases where your information contains information on other persons, you can only include such information if you have their consent to do so.

Legal basis for processing and retention period

engcon always processes your personal data in accordance with applicable laws. We process your personal data when it is necessary to fulfil an agreement with you and when we have a legitimate and justifiable interest for processing your personal data, e.g. an interest in marketing us to website visitors or an interest in developing our website or our services and/or products. Should we need to process your personal data for any purpose that, according to applicable laws, requires your consent, we would first get your consent before starting any such processing.

The information that we gather, in regard to that stated above, is deleted when the purpose for processing it is completed.

Security for protection of personal data

engcon ensures high levels of security for your personal data and for this reason has undertaken appropriate technical and organisational security measures to protect your personal data from unauthorised access, changes, spreading or destruction.

Limiting disclosure of personal data

engcon can hire external partners to execute tasks on our behalf, e.g. maintain IT services or help with marketing, administrate press releases, analyses or statistics. Performance of these services may mean that our partners, both within the EU/EEA and outside of the EU/EEA will have access to your personal data. Companies that process personal data on our behalf must always sign an agreement with us, so that we can ensure a high level of protection for your personal data, even from our partners.

With respect to our partners outside of the EU/EEA, special protective measures are taken, such as signing an agreement that includes the standard contractual clauses for the transfer of personal data that have been developed by the EU Commission and are available on the EU Commission’s website.

engcon may also disclose your personal data to a third party, e.g. the police or other authority should it concern an investigation of a crime or if we are otherwise obligated to disclose such information under the law or from decisions reached by an authority.

engcon will not disclose your personal data to any greater extent than that which has been described in this section.

Your rights and the right to lodge a complaint

You have the right, in accordance with applicable personal data protection regulations, to, at any time, request access to personal data that has been processed on you, have incorrect personal data corrected, have engcon stop processing as well as delete your personal data, have your personal data limited, exercise your right to data portability, withdraw a consent to specific processing (where consent has been given) as well as object to the processing of personal data. In such cases, please contact engcon by using the contact information for the personal data officer.

If you want to change how we process your information

Should you wish to change the processing of your information and how we maintain contact with you, please contact our data protection officer at and describe your matter and which information you wish to change, and do likewise to unsubscribe from our customer magazine or newsletter, be removed from our business records etc. Note that if and when you have this removed, valuable information can be lost, such as guarantees or other contractual services, as we will have lost all traces of you.